Jeff Butler is a nationally recognized collision repair consultant and licensed public insurance adjuster with decades of experience in the automotive repair industry. With more than 35 years of hands-on experience operating and managing collision repair facilities, Jeff brings a rare combination of technical expertise, shop management insight, and deep knowledge of insurance claim practices that affect repair businesses every day.

Throughout his career, Jeff has worked extensively with collision repair professionals to address one of the most persistent challenges facing the industry: ensuring that repair facilities are properly compensated for the work required to restore vehicles safely and according to manufacturer specifications. His work focuses on resolving disputes between repair facilities and insurers when claims are short-paid, improperly evaluated, or when the scope of repairs necessary to perform proper repairs is contested.

As the founder of Collision Consulting Appraisal & Investigations, Jeff serves as a licensed public insurance adjuster in Idaho, Washington, Oregon, and Minnesota, assisting vehicle owners and repair facilities in navigating complex insurance claims and appraisal disputes. He has successfully participated in hundreds of appraisal proceedings, including disputes involving total loss valuations, repair scope disagreements, and short-paid collision repair claims.

Jeff is widely respected within the collision repair industry for his practical knowledge of repair operations and his ability to help repair professionals document and present claims in a way that supports proper repair procedures and fair compensation. His background as a shop operator allows him to speak directly to the real-world challenges faced by independent repair facilities dealing with insurer pressure and evolving claims practices.

In addition to his work resolving claim disputes, Jeff was actively involved in efforts to establish and strengthen the Right to Appraisal process, including advocacy that helped support the passage of Right to Appraisal legislation in Washington State. His experience provides repair professionals with valuable insight into how appraisal can be used as a powerful tool to resolve payment disputes and ensure that repairs are properly valued.

Jeff’s presentations are known for being practical, direct, and grounded in real-world experience, providing collision repair professionals with actionable strategies they can implement immediately within their businesses.

At this seminar, Jeff will share his expertise on navigating insurance claim disputes, documenting repair requirements effectively, and using the appraisal process to address short-paid claims—helping collision repair professionals protect both their work and their businesses.